Don't have a loyalty app? Get Rivo →

Setup Steps

From your Shopify Admin, click Apps, then click "Rivo Reviews"

On the Rivo dashboard, click Widget, then turn the review widget status to ON

Visit a product page to preview the app on your store

And that’s it! Sit back and let the app do the hard work!

IMPORTANT: Please clear your cookies or view from an Incognito window if you can't see the widget.

Frequently Asked Questions

The app isn’t working for my store
Please ensure that you have the review widget turned on and that you have cleared your browser cookies while testing. If you have followed both of these steps, please sync your settings by visiting the troubleshooting section of the Settings page.

How do I use app blocks to move the review stars or widget to a different place on my product page?
By default, the review stars are placed below the product title on the product page. The review widget is located directly under the product information. To change the placement of the stars or widget, follow the steps below.

Moving the widget location

Open your Online Store 2.0 theme editor in Shopify

Navigate to the product page or template that you'd like to change

On the left hand side, click Add block and under apps select "Rivo Review Stars" or "Rivo Review Widget"

Next, drag and drop the stars or widget in the order you'd like them to display on your page

Click the save button to save your changes

Tip: The steps above apply to Online Store 2.0 compatible themes. For vintage themes, please email tier2@rivo.io for help moving the widget to a different location.

Why is this app free?
We’ve so far provided free apps to over 125,000 Shopify stores. This is our way of giving back!

How do I uninstall?
Uninstalling the app from your apps list will completely remove all traces of the app from your store.

How long before I see changes to the review widget?
Please clear your browser cache and allow about 30 seconds to see changes reflected on your store.

I have a question that's not answered here
Chat with us using the chat bubble on the bottom right, and we'll respond within a few minutes!
Was this article helpful?
Cancel
Thank you!